Terms of Use

Welcome to the company's Terms of Use. These Terms govern your access to and use of our official website and services for booking tickets to Indonesia's esteemed UNESCO World Heritage Sites. By accessing or using our platform, you agree to be bound by these Terms, which are designed to ensure a fair and secure experience for all users.

1. Acceptance of Terms

By accessing and using our website, you signify your unequivocal agreement to these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services. Your continued use of the platform following the posting of any changes to these Terms will be deemed as your acceptance of those changes. We urge all users to review these Terms periodically to remain informed.

2. Use of the Website

This website is provided for the sole purpose of purchasing official entrance tickets and premium experiences for UNESCO World Heritage Sites in Indonesia, including Borobudur, Prambanan, and Ratu Boko. You agree to use this site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited activities include attempting to resell tickets at inflated prices, engaging in fraudulent booking practices, or using automated systems to bypass our limited spot mechanisms for premium experiences. Any unauthorized use may result in the cancellation of your bookings and legal action.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the intellectual property of the company or its licensors and is protected by Indonesian and international copyright laws. The names and logos of 'the company' and the associated UNESCO sites are trademarks. You may not reproduce, distribute, modify, or create derivative works from any material on this site without our express written permission.

4. Disclaimer of Warranties

Our services and the website are provided on an 'as is' and 'as available' basis, without any warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components. While we strive for accuracy, we make no warranties regarding the accuracy, reliability, or completeness of any content or information provided on the site. To the fullest extent permissible pursuant to applicable Indonesian law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

5. Limitation of Liability

In no event shall the company, its affiliates, or their respective directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the service. This limitation applies even if we have been advised of the possibility of such damages. Our total liability to you for any and all claims arising out of or relating to these Terms or your use of the services will not exceed the amount paid by you, if any, for accessing our services. This limitation of liability is thorough and applies to all damages of any kind, to the fullest extent permitted by Indonesian law.

6. Links to Other Websites

Our website may contain links to third-party websites or services that are not owned or controlled by the company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit before engaging with them.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect, typically by posting an updated version on our website. What constitutes a material change will be determined at our sole discretion, but your continued use of the service after such changes indicates your acceptance of the new Terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Indonesia for the resolution of any disputes arising out of or relating to these Terms or your use of our services. Any legal action or proceeding related to this website shall be brought exclusively in the Indonesian courts.

Contact Us

Email: support@candiconnect.com

Address: Jl. Senayan No. 179, Jakarta 14872